Platform Terms of Use

This document establishes the legal framework for accessing and using the technological engineering services offered by Limitlessiv. By using the platform, you expressly accept the terms described below.

1. Object of Services

Definition and Scope

Limitlessiv provides design, implementation, and scaling services for high-availability data centers, including redundant storage systems, advanced cybersecurity, and operational continuity solutions for massive B2B information flows. Services are provided according to the technical specifications agreed upon in the individual contract.

2. Rights and Obligations of the Parties

Mutual Responsibilities

The Client is obligated to provide accurate and complete information regarding the existing infrastructure and operational requirements. Limitlessiv guarantees that the services comply with applicable industry standards (ISO 27001, GDPR) and that the involved personnel hold the necessary qualifications. Any modification to the initial configuration must be notified in writing at least 15 days in advance.

3. Limitation of Liability

Exclusions and Caps

Limitlessiv is not liable for indirect damages, loss of profits, or interruptions caused by force majeure, client equipment failures, or unauthorized actions by third parties. The total liability of Limitlessiv for any claim is limited to the amount invoiced for the relevant service in the last 12 months. This limitation does not apply in cases of proven bodily injury or fraud.

4. Data Confidentiality and Security

Information Protection

Both parties undertake to maintain the confidentiality of technical and commercial data disclosed within the contractual relationship. Limitlessiv implements multi-layered cybersecurity measures, including end-to-end encryption and continuous monitoring, to prevent unauthorized access. Client data is not shared with third parties without prior written consent.

5. Termination and Suspension of Services

Conditions for Termination

Either party may terminate the contract with a 30-day notice, by written notification. Limitlessiv may immediately suspend services in case of non-payment, serious security breach, or abusive use of the platform. After termination, client data is securely retained for 90 days, after which it is permanently deleted, except for legal retention obligations.

6. Modification of Terms

Updates and Notifications

Limitlessiv reserves the right to unilaterally modify this document, with prior notification to active clients at least 30 days before the changes take effect. Continued use of the services after the update constitutes acceptance of the new terms. For legal questions, contact us at info@limitlessiv.com or at P-ța Traian no. 7, bl. 6, ap. 4.

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